Shipping Delays 2025

My package is taking longer than usual.
USPS is undergoing widespread errors and delays with packages across the country. Please allow for up to 2 week delays with your shipment - including receiving a "delivered" notification.

I paid for expedited shipping, but my package hasn't arrived yet. 
Because of delays our logistics partners are experiencing, we're unable to guarantee your package will arrive on time - even if expedited shipping was selected at checkout. Unfortunately, we have no control over delivery systems/fulfillment dates once orders physically leave our roastery. 

My package is still in "Pre-Shipment" according to the tracking info provided.
We see this happen occasionally to packages that have left BCR and are in the custody of the post office. Often, these packages are delivered before their tracking info is updated. If your package has been in this state for 10+ days, please email us at info@brandywinecoffeeroasters.com with your order # so we can resolve the matter. 

Why is my package is in a different part of the country?
This isn't an uncommon occurrence! Typically, these issues stem from a USPS sorting error. Your coffee is still headed to the address on the order!

Can you offer shipping through a service besides USPS?
YES! We've added FedEx as a shipping option at checkout.